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Loyalty Program

How it works:

Our tier-less system is easy to understand. My Lava Moments Loyalty Program rewards you for shopping with us and you can redeem your value on the items of your choice.

  1. Shop - Shop online or over the phone
  2. Collect - For every dirham you spend you will receive one Lava Moments point. When you have accrued 1000points you will receive a Aed 50 off email voucher valid on full price items for up to six months. Points will be issued 14 days after your order has been dispatched. Any returned goods will not be counted.
  3. Redeem - Use your rewards on items as you wish! Simply checkout by selecting “Proceed to Checkout” then enter the emailed code when prompted, the funds will automatically deduct from your purchase.

As a member of My Lava Moments Loyalty Program, you can enjoy the following exclusive benefits:

  1. Earn value as you shop and redeem on the items of your choice
  2. Complimentary gift wrapping
  3. Receive advance notification about exclusive events, sales, promotions and
  4. Why it’s great to shop at Lavamoments – a reminder!
  5. Create your own bespoke gifts – we can help you create the ultimate gift. Plus, we’ll Complimentary Gift Wrapping in a Luxury Lava moments box and sealed with our wax signature stamp
  6. Speedy delivery, five days a week! Express next day delivery within UAE for orders placed before 3pm. Quick/same day delivery across Ajman, Dxb etc
  7. Order over the phone 800LAVAUAE
  8. Pay by cash or credit card upon delivery