Delivery & Returns

UAE Shipping

We offer Free delivery to anywhere in U.A.E


International Shipping


GCC and Rest of World delivery rates are provided upon request. You Can Also Call Us On +971 6 731 0505 And Get Informed About The Charges Before You Make An Order

Cash on Delivery is not Accepted

All quoted shipping rates exclude Government charges, clearance and customs duty will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets

Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement


Process and order tracking


Once you've placed an order, we'll send you an Order Confirmation email

Where possible, we deliver most orders direct to your door using our own delivery team or our trusted courier partners

For more information on the progress of your orders, call us on +971 6 731 0505 or email


Heavy Orders


For heavier weights or large package sizes, please contact us as additional fees may apply. Should any additional charges apply to your order, a member of our team will get in touch with and let you know before your order is dispatched

For more information please contact us on or call us on +971 6 731 0505


Delivery Time


If you order your Lava products before 12 noon Sunday to Thursday, your products will be delivered the same day if the shipping address is in Ajman. For all other Emirates, the delivery will be made on the next day except for weekends. Weekend purchases, beginning Thursday from 12 noon until Saturday, are delivered on Monday to all Emirates

For further questions please reach out to email or simply call us on +971 6 731 0505 and our expert team will be happy to help.